Power Cues: The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact, by Nick Morgan
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Power Cues: The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact, by Nick Morgan
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Take control of your communications - before someone else does.
What if someone told you that your behavior was controlled by a powerful, invisible force? Most of us would be skeptical of such a claim - but it's largely true. Our brains are constantly transmitting and receiving signals of which we are unaware. Studies show that these constant inputs drive the great majority of our decisions about what to do next - and we become conscious of the decisions only after we start acting on them. Many may find that disturbing. But the implications for leadership are profound.
In this provocative yet practical audiobook, renowned speaking coach and communication expert Nick Morgan highlights recent research that shows how humans are programmed to respond to the nonverbal cues of others - subtle gestures, sounds, and signals - that elicit emotion. He then provides a clear, useful framework of seven "power cues" that will be essential for any leader in business, the public sector, or almost any context. You'll learn crucial skills, from measuring nonverbal signs of confidence to the art and practice of gestures and vocal tones to figuring out what your gut is really telling you. This concise and engaging guide will help leaders and aspiring leaders of all stripes to connect powerfully, communicate more effectively, and command influence.
Cover design by Christopher Sergio
Power Cues: The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact, by Nick Morgan- Amazon Sales Rank: #28234 in Audible
- Published on: 2015-11-09
- Format: Unabridged
- Original language: English
- Running time: 465 minutes
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Most helpful customer reviews
43 of 45 people found the following review helpful. A rigorous and comprehensive exploration of where and what determine the value of interactions, for better or worse By Robert Morris In this exceptionally thoughtful and thought-provoking book, Morgan notes that our conscious minds can handle (i.e. process) about 540 bits of information per second whereas our unconscious mind can handle about eleven million (11,000,000) bits of information per second. Percentages vary from one research study to the next but the results of all of the research studies that I have examined indicate that, on average, less that 20% of one's impact when interacting with another person is determined by what is said; more than 80% of our impact is non-verbal...tone of voice and body language. Time out: Please re-read that last sentence.Morgan explains how, to a significant extent, we can increase our impact others' subconscious minds if we strengthen our interpersonal, non-verbal communications. That, in essence, is "the power that rules human interaction." Here is a covey of seven "power cues, " accompanied by a question. How you answer each question will help to determine the nature and extent of an area in which to improve.1. Self-Awareness: How do you show up when you enter a room?2. Non-Verbal Impact: What emotions do your tone of voice and body language convey?3. Feedback: What unconscious "messages" are you receiving from others?4. Presence: Do you have a leadership voice, one that resonates with authority?5. Clear Signals: What authentic signals do you send out in key situations?6. Unconscious Mind: Is your unconscious mind limiting you or freeing you?7. Storytelling: Are you telling powerful stories?Morgan devotes a separate chapter to each of the seven, explaining with precision as well as eloquence what to do in response to your candid answers as well as HOW to do it effectively.These are among the dozens of business subjects and issues of special interest and value to me, also listed to indicate the scope of Morgan's coverage.o We're Not Aware of Our Most Important Activities (Pages 6-14)o What Humans Really Want (18-21)o Knowing Your Own Power Cues: Let's Rethink Our Communications (23-25)o Why Gesture Matters, and, How Our Minds Really Work: Not So Much (32-33)o Field Notes: The How-You-Show-Up Questionnaire (49-50)o The Difficulty of Paying Attention to Everything (53-55)o Mirror Neurons Make It All Possible (63-64)o Take Charge of Your Emotions and You'll Be Able to Take Charge (65-68)o Play the Top Dog to Be the Top Dog, and, Remember Who's in Charge (72-75)o Use Your Unconscious Expertise the Way It Should Be Used (87-89)o How to Spot the Person in Power (95-98)o Learn [How] to Listen to Your Unconscious Mind (109-110)o The Secret Sounds That Run Your Life (121-124)o Pitching Your Voice to Project Leadership (131-134)o The Leadership Conversation (138-140)o Influence Has Four Sources (152-154)o How to Send Honest Signals Through Cyberspace (161-166)o How to Tell a Great Story (205-221)Obviously, no brief commentary such as mind can possibly do full justice to the abundance of information, insights, and counsel that Nick Morgan provides in this volume but I hope I have at least indicated why I think so highly of it. Here's just about everything anyone needs to know about how and why mastery of non-verbal as well as verbal skills can increase substantially the quality and impact one has in all interpersonal communication.I presume to add one final point. All of these skills have a higher purpose: To ensure that your message and how you communicate it - both consciously and unconsciously -- help you to achieve the given objectives, and meanwhile, to help ensure that you "get" the messages that others are communicating to you, whether they realize it or not.
28 of 31 people found the following review helpful. A little uneven but definitely worth reading By J. F. Malcolm Nick Morgan has written two very good books on presentations and persuasive communications, so I looked forward to reading his new book, Power Cues. For the most part, I was not disappointed. The book contains a lot of solid material which can definitely help anyone who wants to strengthen their skills and boost their personal influence.Everyone can get something different out of this book, depending on their baseline level of knowledge of nonverbal communication. Without false modesty, I can say that I have read dozens of books and hundreds of articles on the topic, including almost all of his principal sources. But I also learned a lot, because Morgan supplements the research by incorporating it into his own system based on his long experience. It’s obvious that he knows what he’s talking about and what he’s doing.The theme of the book is that your unconscious mind is hugely influential in your perceptions and decisions, and you can become a better communicator by gaining control over your own cues and becoming more skilled at reading others.There are seven power cues, each covered in its own chapter. I personally found the first two the most useful: becoming self-aware of how you present yourself to others and then taking charge of your nonverbal communication. One excellent point is that “charisma is focused emotion”, but because it’s almost impossible to focus on your material and your own body language at the same time, you need to put yourself into the right state of mind before that important meeting or big presentation, and the book describes techniques that method actors use before they go on stage.The third chapter concerns reading the signals of others. Morgan pays lip service to Paul Ekman’s work on micro-expressions, but then sensibly tells us that it’s too complicated to use in normal situations. Morgan’s key insight is that we are already experts in reading nonverbal cues, but we don’t always know how to tap into that knowledge. His approach is to teach you how to listen to your unconscious mind by asking yourself four fundamental questions: Is this person: friend or foe? Telling the truth? On my side? Powerful or not?After the first three chapters, the book became less useful to me, but that may just be a personal reaction. Chapter four concerns the proper use of your voice. It’s no great revelation that deeper voices are perceived as more powerful, but there is not too much that you can do about it. You can work on your breathing, or you can use a piano to find your “maximum resonance point” (and I have to admit I got totally lost on that one).Chapter 5 goes deeper into the combination of body language and voice, using the framework from the book, Honest Signals, by Sandy Pentland. I find some of the suggestions a bit gimmicky, especially the idea of trying to manipulate others by mirroring their movements, but there are some good ideas in here.Chapter 6 made me scratch my head a bit, trying to figure out how it fits in with the rest of the book. It’s about using self-affirmation to harness the power of your unconscious mind.Chapter 7 is about using stories to really connect with your audiences. This chapter is very practical, with excellent suggestions on how to structure and tell stories. It’s a nice strong finish to the book.Will this book make you a better communicator? Maybe – it depends on you. I have two caveats. The first is one that Morgan himself issues in the book: these are subtle and difficult skills that require practice to master. You can’t become an instant expert just by reading about a new technique, any more than you can shoot a basketball better because you watched Lebron James on TV last night. Second, you always have to keep in mind that cues don’t trump content in the long run. In fact, if you have strong content backed by solid evidence, you will probably radiate these cues naturally.Despite my reservations, I still give the book five stars because I believe that regardless of where you start from, there are plenty of practical ideas in this book to make you a more persuasive communicator. Read it, choose the ideas that you think will work for you, and then practice, practice, practice!
13 of 13 people found the following review helpful. How to control your body language By John Gibbs Power in human communications and relations is determined largely by the interplay of our unconscious minds, according to Nick Morgan in this book. If you can understand how that unconscious interplay works and exercise some control over it, you may become more effective in the ways you relate to other people.The book goes on to describe seven different “power cues” that will “help you signal that you’re the leader of the tribe gathered around you”. These cover such things as self-awareness, emotions conveyed through body language, deciphering the body language of others, using a commanding voice, and telling powerful stories. Each of these requires plenty of practice and training, but soon you will be able to maximize your personal impact as a leader.This may all sound a bit Machiavellian, but the author explains that it is not about manipulation, but about “alignment” between the group and the leader. In fact, it is about radical authenticity, which requires you to manage your body language so that the non-verbal communication signals sent by your body reinforce the verbal message that you are giving. It takes plenty of preparation and practice to look truly authentic.My skeptical reflex usually kicks in when a business book claims authority from the latest discoveries in “brain science”, and in the case of the present book I remain doubtful about many of the author’s assertions. Nonetheless, it is quite clear that poor body language does detract from the persuasiveness of an argument or presentation, and those seeking to improve their body language may find some helpful content here.
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